If a user leaves, Connect Administrators can remove users from the account.
Deactivating a User
Log into Connect and select to
Manage Users from the Connect homepage and select
Active Users.

In the list of users click Edit next to appropriate User, you may need to scroll to the left.
Toggle the Disable User Account and then Save.
Re-Activating Users
To re-activate a users account, navigate to the
Deactivated Users List, edit the user and turn the toggle off.

Related Articles
Adding New Users
The Manage Users can be found on the homepage of Connect. This will only be available to users who have administrative access. We recommend the administrative rights should be held by at least two users. Adding Single Users Staff can be added on a ...
Benchmark Selector
At Alps, we produce Client Benchmarks, generated from examination outcomes submitted to us by our schools and colleges. In Alps Connect, you have the option to switch your benchmark between our Client Benchmark and National Benchmark. For further ...
User Permissions
Access to certain areas of Connect is dependent on user permissions, which Admins can edit. Editing User Permissions You can set a user permissions on creation, or edit them afterwards. First click Manage Users and then Active Users. Then click the ...
Summit User Management
Adding a New User To add a new user in Summit, click the Manage Users button in the left navigation bar and select Add User from the options. Then fill in the details of the user you're adding: Then select your user permissions, for more information ...
UX/UI FAQs
What is the UX/UI update? The update involves a new design for the homepage and improvements to navigation across the analysis sections in Connect. How do I enable the new UX/UI for staff at my school? The new design will be automatically released to ...