Multi-Factor Authentication
At Alps, we understand the importance of keeping your information safe in today's digital age. To enhance the protection of your account, we have an optional MFA feature. Enabling MFA will add a layer of protection to your existing password sign-in process.
The videos below will show you how to setup MFA.
Setting up MFA using a one-time passcode with your email address:
Step by step guide on how to setup MFA using your email:
Login and go to Manage Account:
The go to the Multi-Factor Authentication section and make sure Multi-Factor Authentication is turned on:
Click on the email option:
Then click 'Next' to email the six digit code to yourself:
Type in the code, and then click 'Submit':
Click the 'Success' button to complete the setup:
The setup will then be complete:
Now, whenever you login to Connect, you'll be asked for a six digit code that gets sent to your email after typing in your username and password you use to login to Connect:
You can deactivate MFA by going back to the MFA section within Manage Account. Simply click on the green toggle under the email option and then click the 'Deactivate' button to stop using MFA to login to Connect:
Once you have deactivated MFA you will then be able to login to Connect as normal without being asked for a six digit code.
Setting up MFA using a one-time passcode with an authenticator app on your mobile device:
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